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Terms of use

These terms govern your use of the Crystal Clear Printing website and the information made available through it. By using the site or submitting an enquiry, you agree to these terms as updated from time to time.

1. Website use and acceptance of these terms

Crystal Clear Printing operates from Rustenburg CBD and serves clients across Bojanala, including mines, schools and businesses that need printing, embroidery, signage, branding and related supply. This website is provided for general information, quotation requests and service enquiries. It is not intended to replace a written agreement, job card or signed approval for any work.

By browsing the site, opening any page, or sending information through the enquiry form, you confirm that you understand these terms and will use the website lawfully and responsibly. If you do not agree with these terms, you should stop using the website.

  • Use the site for Rustenburg print, signage or embroidery enquiries only.
  • Do not misuse forms, images, layout or content.
  • Do not submit false, misleading or incomplete information.

2. Services, quotations and order approval

The services described on this website include graphic design, artwork setup, large format printing, vinyl cutting, print lamination, banner finishing, embroidery digitising, garment embroidery, vehicle branding fitment, sign installation, gift branding, delivery and setup. Service descriptions are general and may vary based on material choice, quantity, size, installation site and turnaround time.

Any quotation, estimate or timeline shared after an enquiry is subject to confirmation of specifications and availability of stock, labour and production capacity. A quotation does not become binding until it is accepted in writing and, where required, paid for in part or in full according to the agreed terms.

  • Check spelling, colours, sizes and artwork details before approval.
  • Confirm whether prices include VAT, delivery, installation or setup.
  • Allow for weather, load-shedding, site access and municipal or safety rules where relevant.

3. Artwork, proofs and customer responsibility

Where you supply artwork, logos, wording or instructions, you remain responsible for the accuracy of that material and for having the right to use it. If Crystal Clear Printing prepares or adjusts artwork, a proof may be issued for approval before production begins. Once artwork is approved, changes may cause delays or additional charges.

Colours can vary slightly between digital views, printed samples and the finished product. Materials used for banners, stickers, clothing, vehicle graphics and outdoor signage may also change in appearance because of lighting, substrate, heat or coastal humidity. Minor variation is normal and does not amount to a fault.

4. Content ownership and permitted use

All text, photographs, layouts, graphics and other site content remain the property of Crystal Clear Printing or the operator, Astros Marketing (Pty) Ltd, unless stated otherwise. You may view the site and use its content only for lawful personal or business purposes related to engaging our services.

You may not copy, reproduce, publish, adapt, sell or distribute site content without written permission. The following uses are not allowed:

  • Removing copyright, branding or attribution notices.
  • Using site content to misrepresent your business as ours.
  • Reposting images or text on another website or social platform without consent.

5. Online enquiry, privacy and communication

The enquiry form on our contact page is the main way clients reach us online. Information sent through the form is used to respond to your request, prepare a quotation, manage a job and keep internal records connected to that work. Please provide accurate contact details and a clear description of the item or service needed.

We may retain enquiry records for administrative, accounting and service reasons. We do not promise that every submission will result in a quotation, and we may decline work where the brief is incomplete, unlawful, unsafe or outside our production capacity.

  • Use the form only for relevant business communication.
  • Do not send confidential information unless it is necessary for the job.
  • Keep your own copies of approvals, artwork and order details.

6. Liability limits, site availability and governing law

We take reasonable care to keep the website accurate and available, but we do not guarantee that it will always be free of errors, interruptions or technical faults. Access may be affected by maintenance, network issues, power cuts or other events beyond our control.

To the fullest extent allowed by South African law, Crystal Clear Printing and Astros Marketing (Pty) Ltd are not liable for indirect loss, missed business, loss of data, or damage arising from use of the website or reliance on information published here. This does not exclude liability where the law does not allow it.

These terms are governed by the laws of South Africa. Any dispute should first be raised in writing so that it can be reviewed and resolved in a practical way.